Didn't hear from them until Friday! I needed my pot fixed on Tuesday. This time I email them the same information. A day later no response! So I email again asking for help.
When you call, an automated message tells you to go online and put in a ticket- because this is clearly a company that doesn't want to be bothered 'talking' to their customers. Not turning on meant that the circuit board blew and it advised to call support, which I did.
The manual gave explicit troubleshooting directions based on what is wrong. I moved the pot to a different outlet, nothing. My pot just didn't turn on! I tried other outlets and other electronics so it was not the outlet. It wasn't really difficult to use.Until last week. Getting used to the pressurization wasn't hard at all. Making my dogs food was so easy! I put in the food and the water, pressed pressure cook and like magic it was just done when it beeped. HomeForSummer,"1,0 su 5 stelle",Cattivo servizio clienti!,"Reviewed in the United States on August 29, 2018","I was loving my instant pot, bragging to all about it. Name,Rating,Review Title,Review Date,Review Content
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